Traveler's Review
Ivy Cheng
Hi Piseth,
My friend and I just returned from our trip to Siem Reap. I have to write to
you to let you know how SATISFIED we were about this trip!!! The little
survey would not do any justice! The trip much exceeded our expectations!!!
I have to compliment Poan as our tour guide. He made the trip excellent by
providing great stories! He was kind and very patient with us. He took care
of everything. We just had to relax and enjoy the tour. We missed the
balloon ride the first two days due to windy and thunderstorm like
conditions. He made sure we got on the last day and perhaps we were lucky,
we were the only ones on the balloon! That was very special! We also had a
"fun" time going to the floating village. The boat driver was not so good
and caused an incident... but Poan did the best he could in that situation.
He is the best tour guide I ever had in my life, even better than the ones I
had in Europe, Thailand, Beijing and Japan. He was flexible and we could
feel that he treated us like friends, even enjoying a couple of laughs
himself! If I go back to Cambodia with Exotissimo, I must have Poan as my
guide again!
Victoria Angkor was also an excellent hotel. Everyone there treated us with
kindness and the food was amazing! The room was clean and we got an
excellent view of the beautiful pool. Of course, I realize that could be
because it was during the low season! The buffet breakfast was comparable to
some of the best I had in Las Vegas! I hope we will also get a deal again
next time should we visit Siem Reap again! It was a bargain!
Last but not least, thank you Piseth for arranging this tour for us. We will
definitely recommend Exotissimo and Poan to our family, friends and
colleagues should they have interest to visit your country.
Regards, Ivy
Traveler's Review
Nicole Niedik & Patrick Zuechner
Dear Mr. Granier,
Dear Ladies and Gentlemen,
On the occasion of our journey in northern Laos from 5th to 15th of November we like to thank you and the overall Exotissimo team for the wonderful time. We find it helpful to go into detail concerning some involved team members and provided services to express our complete satisfaction.
Your company was recommended to us by Mr. Vanhphenh Sengnham who we know well from our last year's journey. Beginning with the very helpful websites we could easy find our preferred way of travelling based on a set of various useful hints and proposals.
Our first idea was checked and completed by Mr. Jean-Yves Paille. We like to express our special thank to Mr. Paille. He respected all of our wishes, gave a lot of helpful details and answered all of our questions in a comprehensive, and courteous and uncomplaining way. We enjoyed both his great flexibility and his obligatory service.
We used the transport service offered by Exotissimo from Chiang Rai to Chiang Khong boarder station. We had a warm welcome in Thailand and a speedy but save ride and arrived just in time although our time schedule was ambitious. Mr. Sengnham collected us right at the ferry pier therefore also the immigration was unproblematic.
For the next days we had a comfortable and save ride every time. In Luang Namtha we spent a night in The Boatlanding which is a nice resort even. A special day for us was the biking trip in the surroundings of Luang Namhta on 7th of November. Our special thanks go here to the local guide from Green Discovery who made the day an unforgettable event introducing us local villages and surrounding highlights as well as cultural background and workaday life. The trip was well selected and scaled, the bikes in a good condition.
The very highlight of the whole journey was the 3 day trekking trip to the Akha villages round Muang Sing. We first have to thank the Exotissimo Muang Sing Office for the warm welcome and the safekeeping of our remaining luggage. Our special thanks go here to all involved people who offered a various range of services to us (planning/organising of the trip, preparation of accommodation and meals, massage etc.) especially to the local Akha guide. He shows an excellent example of his people's hospitality and proudness of its own way of life. He was always a good leader and bridge to his people and answered all of our questions in an unorthodox and professional English spoken way. We had a good board and lodging. Complementary to the local table the Akha guide and Mr. Sengnham show oneself as talented cooks. Especially the evening together with the villagers in Ban Lao Khao was an unforgettable experience. They let us feel their spirit and we had always the feeling to be a most welcome part of the community and their life.
We enjoyed this way of tourism very much and are proud to have the change to get part of it. We have the greatest respect for the founders and operators of the project as we could consider many hurdles on the way to this nearly perfect organisation resulting from language and cultural differences. We go to any lengths to give all of our friends a better understanding of the project and the life of the Akha as an example for the way of living of minorities in Laos in accordance with both own history and nature and environment. As a slight notice we would appreciate the purchasing of some new mosquito nets to replace older ones.
Our following night we spend in Phetsoksai in Pakbeng as backup for originally proposed Pakbeng Lodge. We found the hotel very nice, didn't miss anything and are therefore able to recommend this hotel.
Our remaining nights in Luang Prabang we spend in the Villa Maydou which is a very nice place and typified for the spirit of Luang Prabang from our point of view. In the Exotissimo Luang Prabang Office we had a great time exchanging experiences with the very friendly team members.
But our very special thanks go to Mr. Vanhphenh Sengnham. Without him the whole trip won't be such a great experience because he was always our bridge to the local people and their culture. He selected the appropriate local restaurants according to your wishes. He managed all the small problems resulting from booking mistakes or other things which could happen at such a trip with great professionalism and in his smooth manner.
We appreciate his friendly behaviour and his deep knowledge of country and culture. In addition he speaks German really like a native speaker and this will make a trip much easier for us. Most important we admire Mr. Sengnhams very individual and personal style. You don't need to ask but he will know your wish before. We are sure to travel with an old friend at any time.
Sincerely yours,
Nicole Niedik & Patrick Zuechner
Dortmund (Germany), 16th of December 2008
Traveler's Review
Nathalie Muller
We are now back in Geneva and would like to thank you for having organized this trip so well.
We had a lot fun and saw some very interesting things.
Our two guides, Ping in Chiang Mai and Padi in Bangkok were very good and we liked them a lot.
Best regards
Nathalie Muller
Thailand - May 2009
Traveler's Review
Howard and Jackie Farrer
Dear Moe Moe,
Our trip was wonderful and we really want to thank you and Thida for all you did. Our flights, hotel accommodations and trip to Halong Bay were all excellent and we thoroughly enjoyed it all. We particularly enjoyed the Majestic Angkor in Siem Reap.
Everything went smoothly the entire trip. We will be sure to recommend Exotissimo to any friends traveling to the region.
With best regards,
Howard and Jackie Farrer
November 08
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