TRAVELLER REVIEWSOn the occasion of our journey in northern Laos from 5th to 15th of November we like to thank you and the overall ...>> Read more
Just a short note to thank you for the excellent hotels and tour services during our stay in Phnom Penh and Siem Reap, ...>> Read more
EXOTISSIMO BLOG |
Traveler's Review
Nicole Niedik & Patrick Zuechner
Dear Mr. Granier,
Dear Ladies and Gentlemen,
On the occasion of our journey in northern Laos from 5th to 15th of November we like to thank you and the overall Exotissimo team for the wonderful time. We find it helpful to go into detail concerning some involved team members and provided services to express our complete satisfaction.
Your company was recommended to us by Mr. Vanhphenh Sengnham who we know well from our last year's journey. Beginning with the very helpful websites we could easy find our preferred way of travelling based on a set of various useful hints and proposals.
Our first idea was checked and completed by Mr. Jean-Yves Paille. We like to express our special thank to Mr. Paille. He respected all of our wishes, gave a lot of helpful details and answered all of our questions in a comprehensive, and courteous and uncomplaining way. We enjoyed both his great flexibility and his obligatory service.
We used the transport service offered by Exotissimo from Chiang Rai to Chiang Khong boarder station. We had a warm welcome in Thailand and a speedy but save ride and arrived just in time although our time schedule was ambitious. Mr. Sengnham collected us right at the ferry pier therefore also the immigration was unproblematic.
For the next days we had a comfortable and save ride every time. In Luang Namtha we spent a night in The Boatlanding which is a nice resort even. A special day for us was the biking trip in the surroundings of Luang Namhta on 7th of November. Our special thanks go here to the local guide from Green Discovery who made the day an unforgettable event introducing us local villages and surrounding highlights as well as cultural background and workaday life. The trip was well selected and scaled, the bikes in a good condition.
The very highlight of the whole journey was the 3 day trekking trip to the Akha villages round Muang Sing. We first have to thank the Exotissimo Muang Sing Office for the warm welcome and the safekeeping of our remaining luggage. Our special thanks go here to all involved people who offered a various range of services to us (planning/organising of the trip, preparation of accommodation and meals, massage etc.) especially to the local Akha guide. He shows an excellent example of his people's hospitality and proudness of its own way of life. He was always a good leader and bridge to his people and answered all of our questions in an unorthodox and professional English spoken way. We had a good board and lodging. Complementary to the local table the Akha guide and Mr. Sengnham show oneself as talented cooks. Especially the evening together with the villagers in Ban Lao Khao was an unforgettable experience. They let us feel their spirit and we had always the feeling to be a most welcome part of the community and their life.
We enjoyed this way of tourism very much and are proud to have the change to get part of it. We have the greatest respect for the founders and operators of the project as we could consider many hurdles on the way to this nearly perfect organisation resulting from language and cultural differences. We go to any lengths to give all of our friends a better understanding of the project and the life of the Akha as an example for the way of living of minorities in Laos in accordance with both own history and nature and environment. As a slight notice we would appreciate the purchasing of some new mosquito nets to replace older ones.
Our following night we spend in Phetsoksai in Pakbeng as backup for originally proposed Pakbeng Lodge. We found the hotel very nice, didn't miss anything and are therefore able to recommend this hotel.
Our remaining nights in Luang Prabang we spend in the Villa Maydou which is a very nice place and typified for the spirit of Luang Prabang from our point of view. In the Exotissimo Luang Prabang Office we had a great time exchanging experiences with the very friendly team members.
But our very special thanks go to Mr. Vanhphenh Sengnham. Without him the whole trip won't be such a great experience because he was always our bridge to the local people and their culture. He selected the appropriate local restaurants according to your wishes. He managed all the small problems resulting from booking mistakes or other things which could happen at such a trip with great professionalism and in his smooth manner.
We appreciate his friendly behaviour and his deep knowledge of country and culture. In addition he speaks German really like a native speaker and this will make a trip much easier for us. Most important we admire Mr. Sengnhams very individual and personal style. You don't need to ask but he will know your wish before. We are sure to travel with an old friend at any time.
Sincerely yours,
Nicole Niedik & Patrick Zuechner
Dortmund (Germany), 16th of December 2008
Traveler's Review
Jeff
Just a short note to thank you for the excellent hotels and tour services during our stay in Phnom Penh and Siem Reap, we are especially impressed with your Siem Reap tour guide, Mr. Chhuon Chhai as he is highly professional and knowledgeable.......
I would certainly recommend all my friends and colleagues to use the service of Exotissimo when they visit the Indo-China countries and I hope to use your service as well in a not too distance future....
Best wishes
Jeff
November 2008
Traveler's Review
Carla
Dear Laneya and Lee,
I'm delighted to report that our trip to Burma was just fantastic.
Your hotels, guides, itinerary suggestions and arrangements were truly wonderful. Of course, I fell in love with the gracious people and the traditional culture where religion, superstition and mythology blend into one.
Kenneth was the perfect guide, so erudite, humorous, kind, patient and professional. Everyone just loved him! In addition, he is a gourmand so his restaurant suggestions and menu ordering were first rate; a banquet every day.
Everyone enjoyed the varied experiences but the luxurious Pandaw boat cruise with fascinating village trips and an amazing guide in Mr. "Go To", idyllic Inle Lake and the resort (unbelievably gorgeous) and the hikes to the ethnic minority villages were the definite highlights. Oh, and did I mention the shopping? Wow!
I felt so bad for the people involved in the tourism industry in Burma as very few tourists have come this year, as you know. We all tried to do our best to tip as we went along. Everyone brought supplies and we bought supplies in the market along the way. We also gave money to the local guide in Kentung (charming, enthusiastic and absolutely fabulous with the tribal
people) to buy medicines, which we delivered on our hikes.
Given the drama at the Bangkok Airport, it was greatly reassuring to learn in Mandalay that the Yangon Exotissimo office worked on an alternative plan B for us. We really appreciated their efforts.
In conclusion, then, I can truthfully say that all of us have become enthusiastic ambassadors for Burma and will spread the word!
Looking forward to traveling with Exotissimo again!
Best,
Carla
November 08
Traveler's Review
Evelyn
Dear Kay,
I'm sorry not to have contacted you sooner after our return but I've been very busy.
I wanted to say thankyou for the tour which was simply fantastic; we managed to do everything we wanted, (except missing the floating market on Inle Lake due to new moon day), & we really loved it!
You do indeed live in the most beautiful country, and even the organisation all worked out very well.
So thanks again for setting up such a brilliant tour for us,
Best regards,
Evelyn
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