Contracting Manager Japan

Location : Tokyo, Japan

Contracting Hotels:

• Manage hotel contracts including update new contracts, review existing contracts
• Compare new contracts with previous year, evaluate increase/decrease and make judgment on value
• Consolidate range of hotels to work with preferred list
• Negotiate special deals with hotels for ad-hoc groups or promotions
• Arrange and manage allotments with hotels during high-season
• Support sales &reservation staff with any hotel issues relating to rates and terms
• Arrange annual incentive agreements with hotels to benefit Exotissimo by reaching room night targets
• Arrange payment credit terms with hotels
• Assist MICE department with hotel selection and requesting rates as required

Contracting with Restaurants:

• Manage restaurant contracts including update new contracts, review existing contracts
• Select a range of shortlisted restaurants per market segment (FIT/GIT, Luxury, Mice) in every location
• Arrange incentive agreement with preferred restaurants
• Contracting with Transportation companies:
• Manage transportation contracts including update new contracts, review existing contracts in every location
• Select a range of suitable suppliers per market segment (FIT/GIT, Luxury, Mice)

Contract administration

• Manage a team to accurately input and update the hotel data base and tariff in our system (Tourplan)
• Regularly review database to ensure correct level of content, accurately manage the level of content to minimize excess data input
• Arrange barter agreements/adverts for Exotissimo brochures

Communication

• Build solid relationships our preferred hotels, for the benefit of flexible conditions as required.
• Arrange hotel inspections for yourself, staff or client as required
• Arrange Hotel Presentations and Training sessions for internal staff
• Regularly send hotel promotion updates to agents (weekly)
• Write inspection reports and present to internal staff and external clients as necessary
• Write hotel factsheets for database

Other:

• Pro-actively arrange low season deals with select hotels for specific clients as necessary;
• Manage preferred hotel selection:
• communicate and present to internal staff
• ensure easy access to this information - print, online, system
• inform and coordinate preferred hotel deals with selected hotels
• Non-Hotel Contracts (shows, cycling, transport, etc.)
• Consolidate hotels to ensure majority of bookings are with preferred
• Deal with Hotels wholesalers and consolidators

KPI's:

• Better and more competitive rates - negotiation at every level
• Incentive agreements with hotels
• Negotiate exclusive hotel promotions only and package up with an itinerary for B2B and B2C clients
• Advertising barters with hotels for print collateral including a new preferred hotels brochure
• Early negotiations with hotels for deals on Group Series Business
• Negotiate Low season deals with hotels for GIT business,
• Ensure a % of hotel bookings are made with preferred hotels in 2012
• Minimize loss of bookings in hotels due to price being too expensive

Qualifications:

• Min 5 years experience in a similar position
• Able to speak English
• Work experience in tourism field is a required
• Good computer skills (word, excel, outlook)
• Positive attitude, hands-on experience,
• Excellent sales and negotiation skills
• Communication skills including reporting
• Flexible to work on irregular shifts basis and long hours during the peak season
• Strong organizational skills, ability to work under pressure and prioritize tasks
• Rigorous, precise and perseverant

Send application and CV to go.japan@exotissimo.com