Dear Thuy,
I have been meaning to write and thank you for all your excellent organisation for our trip since our return 2 weeks ago. It contributed to an unforgettable experience filled with so many different but wonderful memories of your country.
Everything went perfectly and we were thrilled with all our accommodation. At the Majestic they upgraded us to their "family suite," which was absolutely magnificent and at the Life Resort we were given "two interconnecting rooms directly overlooking the pool".
I could not help but wonder if our good fortune was because "Exotissimo Travel" had arranged our booking? All transfers went smoothly making our journey worry free.
You were the most organised travel agent and your prompt replies were very much appreciated.
Finally, I must also thank you for looking after our dear friends, the Howards.
Thank you again, Thuy and we hope that the New Year is filled with fun and laughter.
Kind regards,
Barbara